FAQs

Frequently Asked Questions (FAQs)
Welcome to The Gosai Company! Here, we have compiled a list of frequently asked questions to provide you with quick and helpful answers. If you have any further inquiries, please feel free to contact our friendly customer support team.
Q: How can I place an order?
A: Placing an order with The Gosai Company is simple. Just browse our website, select the products you wish to purchase, add them to your cart, and proceed to the checkout page. Follow the instructions to provide your shipping and payment details, and confirm your order. Once completed, you will receive an order confirmation via email.
Q: What payment methods do you accept?
A: We accept various payment methods to ensure convenience for our customers. These include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, we also accept payment through PayPal for added flexibility.
Q: How long will it take to receive my order?
A: We understand that prompt delivery is important to our customers. After your order is confirmed, we will process and ship it within 1-2 business days. The shipping time depends on your location and the shipping method chosen. Typically, within the United States, you can expect to receive your order within 3-7 business days.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is available for shipping. Please note that international shipping times may vary due to customs procedures and local delivery services in your country.
Q: What is your return policy?
A: We want you to be completely satisfied with your purchase from The Gosai Company. If you are not satisfied, you may return the product within 30 days of delivery for a full refund or exchange. Please refer to our Returns and Refunds policy for detailed instructions on how to initiate the return process.
Q: Are your products suitable for both men and women?
A: Absolutely! At The Gosai Company, we believe in inclusivity and catering to the needs of both men and women. Our fitness products are carefully crafted to be suitable and beneficial for individuals of all genders.
Q: How can I contact your customer support team?
A: We are here to assist you with any inquiries or concerns. You can reach our customer support team by sending an email to support@thegosaicompany.com or by filling out the contact form on our website. We aim to respond to all queries within 24-48 hours.
We hope this FAQ section has provided you with the information you need. If you have any further questions or require additional assistance, please do not hesitate to reach out to us. Thank you for choosing The Gosai Company!
Best regards,
Founder & CEO, The Gosai Company